Trip enquiries and itinerary requests come in on WhatsApp all day. WA CRM captures each as a tracked lead with reminders so more enquiries turn into confirmed bookings.
The problem
You send a package and quote, then forget to follow up — the traveller books elsewhere.
Enquiries out of season aren't nurtured for the right travel window.
Managers can't see which agent is converting enquiries into trips.
How WA CRM helps
WA CRM turns your team's WhatsApp into a productive, trackable sales pipeline.
Follow up on every enquiry at the right time so more travel agencies leads convert — no deal lost to a forgotten reply.
One-click lead capture from WhatsApp Web means your team spends time selling, not copy-pasting into spreadsheets.
Stages, notes and reminders keep every lead moving forward automatically, so nothing falls through the cracks.
Managers see every rep's pipeline, hot leads and overdue follow-ups on one dashboard — so no money is left on the table.
In practice
FAQ
Yes. Save any enquiry as a lead with destination and dates, and follow up with reminders until it's booked.
Yes. Set a reminder for the right travel window so out-of-season leads aren't lost.
Yes. Leads sync to a shared dashboard and optional Google Sheet for the whole team.